Mental Health Agencies and & Partnerships

Community Mental Health Agencies/District Partnerships
Updated February 2024


Advocates: If you are experiencing a mental health or emotional crisis, please call (800) 640-5432 to speak to an Advocates crisis clinician. We are available to help 24 hours a day, every day.

Too often people experiencing mental health or emotional crises feel alone, but the Advocates Psychiatric Emergency Service (PES) team is always available to offer skilled, compassionate support and connections to resources and services during difficult times. Our multidisciplinary staff provides mobile crisis intervention where it’s needed, when it’s needed – 24 hours a day, 365 days a year, at Advocates clinics, in homes and schools, or other community settings.

The Lifeline and 988
988 has been designated as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline.
When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing National Suicide Prevention Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary.

Therapy Matcher:
Therapy Matcher is staffed by highly knowledgeable and qualified licensed independent clinical social workers (LICSWs), and managed by the Massachusetts Chapter of the National Association of Social Workers and NASW-MA’s Therapy Matcher Commission. This service provides free and confidential referrals to independently licensed mental health clinicians in the state of Massachusetts.

Massachusetts Behavioral Health Help Line
The Massachusetts Behavioral Health Help Line (BHHL) is here to connect you directly to clinical help, when and where you need it. Even if you’re not sure what kind of help or treatment you may need, we can help guide you.
- It’s free, confidential, and no health insurance is required.
- Real-time interpretation in 200+ languages.
- Deaf or hard of hearing? Contact MassRelay at 711, or use your video relay or caption provider of choice.


INTERFACE Referral Service
Are you looking for therapeutic support from an outside provider? Burlington Public Schools and the town of Burlington recently partnered with William James College to offer a free and confidential referral service. Please feel free to reach out to a counselor for more information about this service.

Burlington Youth and Family Services:
As a Town-funded mental health agency and a Town Department since 1974, Burlington Youth and Family Services (BYFS) has as its goal and mandate to provide a range of services designed to improve the quality of life for Burlington families with children, adolescents and young adults. Please reach out to your counselor or BYFS directly to discuss services.

Beth Israel Lahey Behavioral Health
Burlington Public Schools has a long-standing partnership with Beth Israel Lahey Behavioral Health. Through this partnership, licensed Lahey clinicians offer school-based individual therapy at both Burlington High School and Marshall Simonds Middle School. This service is insurance-based. Please feel free to reach out to a counselor for more information about this service.

Cartwheel Care
Burlington Public Schools partners with Cartwheel Care to offer evidence-based behavioral health services via telehealth. These services are open to any student in grades 3-12. If you are interested in learning more about Cartwheel Care or the services they offer, please contact you child’s school counselor.